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Google Play Store Doesn't Work

By FonePaw | Dec 25 , 2015

We know that Google Play Store is a place where we can find all kinds of latest and useful Apps for Android phone and tablets. But after installing Google Play Store, some of you are depressed because the app doesn't work. In this guide, we will list several methods that can fix issues of the app.

 

1. Clear Google Store Play Cache

Google Play Store may be slowed down and even stuck because of full cache, where data is temporarily stored. Follow the steps to clear the cache: Go to Settings > Apps > All > Google Play Store > Clear cache.

play-store-clear-cache

 

2. Clear Google Play Store Data
We also suggest you to clear some useless data of Google Play Store. This will enable the Google Play back to its original settings and data causing glitch will be removed. However, this means information you saved previously will be removed. To wipe the data, go to Settings > Apps > Google Play Store > Clear data.

 

3. Uninstall Play Store Updates
Go to Settings > Apps > Google Play Store > Uninstall updates. Next, download an older version of Google Play and install it.

Uninstall Updates

 

4. Install the Latest Version of Google Play Services
Google Play Store still doesn't work? Try to install the latest version of Google Play in your Android phone.

Install Latest Play Store Service

 

5. Clear Data and Cache on Google Play Service
Google Play Service allows apps to communicate with your Android phone. So it may cause issues of your Android phone. Follow the path to clear data and cache of it: Go to Settings > Apps > All > Google Play service > Clear cache/Clear data.

Clear Cache of Play Store

 

6. Refresh Google Account on Android
Also, you can refresh all your Google accounts on your phone. To do this, follow the path:
Go to Settings > Accounts > Google.
Select the Google account you want to remove. Then select the menu icon and choose "Remove".
Go back to Settings > Accounts > Add Account > Google and follow the continuous prompts to add your account again.

Refresh Google Account

 

7. Factory Reset your Android Phone
If you have tried all methods above but issues don't fixed, factory reset your Android phone and then reinstall Google Play Store in your device.

Factory Reset Android

 

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