Video Tips

iPhone Won't Play Videos? Fix Videos Not Playing on iPhone 6s/6/5s

By Admin | Feb 05 , 2016

iPhone nowadays appeals a great majority of movie lovers with their big screen, high resolution and portable size. Generally, most people are able to enjoy beloved videos in iPhone. However, issues happen with every mobile phone. Some unlucky iPhone 7/6s/6 users get into trouble when playing videos.


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“I've had my iPhone 6 plus since the beginning of the week and every time I've tried to play a video it just has the going round in circles icon and nothing plays. This is the same in Safari, Facebook and YouTube - any fixes out there?”


It can be irritating to be failed in playing favorite videos in portable iPhone 6s/6/5s. Luckily, there are ways available for you to fix it yourselves.


1.  Convert Videos into Compatible Format with iPhone

The common reason the videos not playing no iPhone is that video you are going to watch is not supported by iPhone. So here you should learn videos format for iPhone.


  • H.264, up to 1.5Mbps, 640 by 480 pixels, 30 frames per second, Low-Complexity version of the Baseline Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats.
  • H.264 video, up to 768kbps, 320 by 240 pixels, and 30 frames per second, Baseline Profile up to Level 1.3 with AAC-LC audio up to 160 Kbps, 48 kHz, and stereo audio in .m4v, .mp4, and .mov file formats.
  • MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48 kHz, and stereo audio in .m4v, .mp4, and .mov file formats.


2. Delete Particular Invalid or Damaged Video


There stands a chance that you can't play video because the video file you try to open has been damaged. Its symptom appears as your iPhone hangs or freeze consistently in the middle of a particular video. Just delete the invalid or corrupted video file and check if your iPhone 6s/6/5s can playback other movies normally.


3. Restart or Reset iPhone 6s/6/5s


Chances are you are not able to play videos on iPhone or iPhone app when your iPhone or apps get frozen and doesn't respond to any of your order. The first effort you take should be restarting your iPhone: Press and hold the Sleep/Wake button until a red slider appears. Slide your finger across the slider to turn off iPhone. To restart iPhone, just press and hold the Sleep/Wake button until the Apple logo appears. Given iPhone still unresponsive after restarting, you have to reset it: press and hold the Sleep/Wake button and the Home button at the same time until the Apple logo appears. It may cost at least ten minutes.


4. Force Quit the Video Apps on an iPhone


If you fail to play videos on apps due to some misbehavior, press and hold the Sleep/Wake button for a few seconds until a red slider appears, then press and hold the Home button until the app quits. Or double click to show running apps and swipe up to exit certain app.


5. Delete Faulty Apps


The reason why the video playback is not working may be some faulty app you have installed recently. Make sure to delete possible faulty apps. Navigate the app location on the Home screen and then tap on the icon and hold until an X shows up. Click on it to delete the app.


Delete Apps on iPhone


6. Restore Your iPhone 6s/6/5s


If none of the above solves the problem, the last option for you should be restore the iPhone to its original factory settings. Restoring an iPhone will delete all of your iPhone 6s/6/5s data. Make sure that you have backed up your entire iPhone or iTunes before restoring it.


1). Connect iPhone to your computer with iTunes installed.


2). In iTunes screen, click your iPhone name, then Summary at the top of the screen.


3). Click Restore iPhone and confirm it when prompted.


4). After your device is restored to factory settings, it will restart and you will see the Slide to set up welcome screen. Follow the steps in the setup assistant. You can set up your device as new or use a previous backup.


Restore iPhone via iTunes


I am sure that you will find a solution workable for you. Feel free to leave us a comment after you try them out.


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