Recovery & Repair
Data Recovery
Recover data for hard drives
iPhone Data Recovery
Deal with iPhone data loss
Android Data Recovery
Recover lost Android data
iOS Unlocker
Unlock iOS without password
Broken Android Data Extraction
Retrieve data from broken Android
iOS System Recovery
Handle iOS system problems
Backup & Restore
Android Data Backup & Restore
Backup and restore Android data
iOS Data Backup & Restore
Backup and manage iOS files
Data Transfer
DoTrans
Transfer data among phones and PC
iOS Transfer
Focus on transferring iOS data
WhatsApp Transfer for iOS
Freely transmit WhatsApp data
Multimedia
Screen Recorder
Record everything on your screen
ScreenMo
Screen mirror phones to PC
Video Converter Ultimate
Convert video into any format
Free HEIC Converter
Convert HEIC to JPG/PNG
Video Cutter
Edit and clip your videos
Recovery & Repair
Data Recovery Recover data for hard drives
iPhone Data Recovery Deal with iPhone data loss
Android Data Recovery Recover lost Android data
iOS Unlocker Unlock iOS without password
Broken Android Data Extraction Retrieve data from broken Android
iOS System Recovery Handle iOS system problems
Backup & Restore
Android Data Backup & Restore Backup and restore Android data
iOS Data Backup & Restore Backup and manage iOS files
Data Transfer
DoTrans Transfer data among phones and PC
iOS Transfer Focus on transferring iOS data
WhatsApp Transfer for iOS Freely transmit WhatsApp data
Multimedia
Screen Recorder Record everything on your screen
ScreenMo Screen mirror phones to PC
Video Converter Ultimate Convert video into any format
Free HEIC Converter Convert HEIC to JPG/PNG
Video Cutter Edit and clip your videosG
Troubleshoot

[Solved] How to Fix Google Chrome Not Connecting to Internet/Wi-Fi

By FonePaw | Feb 13 , 2018

As we all know, if we want to access the internet, we need a web browser like Google Chrome. But sometimes we will encounter a problem that Google Chrome is not connecting to the internet which happens not only on Win/Mac but also iPhone/Android. To troubleshoot this problem, what should we do? Don't worry, we will show your workarounds according to different cases in this article.

 

People Also Read:

 

CONTENTS
Win/Mac: Google Chrome Not Connecting to Internet
Android/iPhone: Google Chrome Not Connecting to Wi-Fi

 

Win/Mac: Google Chrome Not Connecting to Internet

According to some users, they can't open any website on Google Chrome, but websites can be opened on other browsers such as Firefox and IE 8. Computers running Windows 10/8/7/Vista/XP or macOS X/Sierra/High Sierra are also possible to meet Chrome not connecting to internet problem. When this problem happens, please follow the workarounds below.

 

Workaround 1: Force Stop Chrome and Restart Mac/Windows
When Google Chrome cannot connect to the Internet, you can click on "X" icon to close Chrome. Moreover, you can press down Ctrl+Alt+Del keys (on Windows) or Cmd+Option+Esc (on Mac) to force quit Google Chrome.
After that, you need to power off your computer. After waiting for few minutes, restart your Mac/Windows PC to check if Google Chrome is connecting to the network.

 

Workaround 2: Make Sure Chrome is Up to Date
In most cases, updating Google Chrome is one of the most effective workarounds to ensure Google Chrome works normally. Therefore, when Google Chrome is not connected to Wi-Fi, you need to make sure your Chrome is up-to-date.

  • Click on "" icon> Help > About Google Chrome.
  • Click Relaunch to finish the update, if an update is available.

 

Update Chrome on Win/Mac

 

Workaround 3: Disable Experimental QUIC Protocol
When Chrome is not connecting to Wi-Fi, you probably get this error messages:
"This site can't be reached...ERR_QUIC_PROTOCOL_ERROR". The quickest and most effective solution is to disable "Experimental QUIC protocol" on Chrome.

  • Open a new tab.
  • Type "chrome://flags" in the URL.
  • Find "Experimental QUIC protocol".
  • Change the setting to Disable.

 

Disable Experimental QUIC Protocol

 

Workaround 4: Disable Hardware Acceleration
Some users also reported that hardware acceleration is the reason why Chrome is acting strangely. In this case, you can try to disable hardware acceleration, and then, check if it is workable.
STEP 1. Click on "" icon.
STEP 2. Navigate to "Settings" > "Advanced".
STEP 3. Disable "Use hardware acceleration when available" option.

 

Disable Hardware Celebration

 

Workaround 5: Reinstall Google Chrome
Uninstalling Google Chrome can help you clear cache of the application and refresh it so that Google Chrome not connecting to network problem is fixed.

  • Uninstall Google Chrome on your PC.
  • Get download link for Mac/Windows version on Google Chrome official website.
  • Or you can directly download it from App Store(on Mac) or Store(on Windows).

 

Android/iPhone: Google Chrome Not Connecting to Wi-Fi

Likewise, it is probable when Google Chrome loses Wi-Fi connection on Android or iPhone. To isolate the problem, some measures are necessary to put into practice.

 

Workaround 1: Restart Your Mobile Phone
In most cases, a simple restart of iPhone/Android is beneficial to fix some issues like Google Chrome is not connecting to Wi-Fi.
On An iPhone
On iPhone X:

  • Press and hold the volume down and power keys for few seconds.
  • Drag the slider to the right.
  • Switch on iPhone X by long pressing the power button.

On iPhone 8/8 Plus or earlier:

  • Press the power button until the slider bar appears.
  • Drag the slider to the right.
  • Next, long press the power button to restart the iPhone.

On An Android

  • Long press power button to power off your phone.
  • Reboot your Android by long pressing power button again.

 

Workaround 2: Reset Network Settings
If restarting your iPhone/Android is not useful, you might need to reset network settings on your cell phone.
On An iPhone
STEP 1. Tap on "Settings">"General".
STEP 2. Go to "Reset">"Reset Network Settings".
STEP 3. Enter the passcode, if asked.
STEP 4. Tap on "Reset Network Settings".

 

Reset Network Settings iPhone

On An Android
STEP 1. Tap on "Settings">"General Management".
STEP 2. Navigate to "Reset">"Reset network settings".
STEP 3. Tap on "RESET SETTINGS" button.

 

Reset Network Settings

 

Workaround 3: Force Stop and Clear Cache (Android Only)
As we know, regularly clearing cache of application is the key to make sure it works smoothly. To fix Google Chrome not connecting to Wi-Fi problem, you'd better clear cache of Google Chrome. First of all, you need to force stop Chrome. And then, clear cache of Google Chrome.
STEP 1. Tap on "Settings" and navigate to "Applications";
STEP 2. Scroll down and choose "Google Chrome";
STEP 3. Tap on "FORCE STOP" button.
STEP 4. Choose "Storage".
STEP 5. Tap on "CLEAR CACHE" button.

 

Force Stop Chrome on Android

 

Workaround 4: Reinstall Chrome App on Phone
If there is still no network connection to Google Chrome, you can try to reinstall Chrome App on your cell phone which can refresh Chrome app. It is very simple, but worth trying.
On An iPhone

  • Long press Google Chrome.
  • Tap on the delete icon.
  • Reinstall Google Chrome on App Store.

On An Android

  • Long press Google Chrome.
  • Drag it to the dust bin icon.
  • Reinstall Google Chrome on Play Store.

 

Sincerely hope that you can get a helpful workaround in this article. If you still can't fix your problem after reading this article, please comment below to know us know.

 

guest
14 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
christyparks420
christyparks420
3 year before

I'm able to look at Web pages but soon as I try to bookmark I'm told to check my Internet connection. LIke if I am able to view several pages, but since I'm not finished the article and wanted to bookmark my spot for later, I shouldn't have to open the page in the actual browser itself and tap the star. As that way allowed me to do it without an error. Yet my issue is that I shouldn't have to do things like open in a browser when the SAME OPTION is in my search for Google Chrome!

Emily Watson
3 year before

Hi,

I don't totally understand the issue you are describing. But try to reinstall Google Chrome. Reinstalling the app should be able to fix glitches like this.

Chris Keating
Chris Keating
3 year before

Chrome does this to me every two or three weeks - all of a sudden, it just stops connecting to the 'Net. Latest version installed, hardware acceleration off, QUIC protocol off, and restarting Chrome doesn't work. ONLY thing that fixes it is a full system reboot.

Seriously, I'm NOT going to delete and reinstall Chrome every two to three weeks, that's just idiotic...

Nikulsinh Rathod
3 year before

The following link provides a workaround. Basically you run RegEdit from cmd and change HKEY_CURRENT_USERSoftwareGoogleChromeBLBeaconstatus from 1 to 0.

After this you can close / open Chrome and it will keep working.

Kralik
Kralik
3 year before

The Chrome browser on my Android phone works fine as long as I'm connected to a WiFi network but stops working when I connect to LTE. Other apps work fine with LTE it's just the Chrome

MikasasMom
MikasasMom
3 year before

I am at my wit's end! Every time i try to open websites, it takes ages to load, and then sometimes claims I have no internet, even though I do! I can BARELY get it to work now, I've tried EVERYTHING from reinstalling, to resetting, to clearing cache, to every obscure fix I could find and NOTHING works! WTF IS GOING ON?1

Eryk
Eryk
3 year before
Reply to  MikasasMom

Same, I am liking FireFox tho, might switch to this if I can figure out how to get adblocker and better quality audio

Eryk
Eryk
3 year before

Thanks for the info, tried everything mentioned here for windows 10... Still doesn't work 🙁
My guess is the new windows update broke it, might have to wait till it gets fixed again

N8
N8
2 year before

starts working when I browse as a guest. so it probably has something to do with my google account.

Oliver Seifert
Oliver Seifert
2 year before

I had this problem. None of these worked but it turns out that there was parental controls installed. I just had to disable them for my account and they all worked (several apps were not getting internet). You would have to do this on an administrator account

김문식
김문식
2 year before

Hey~ how can you update chrome without internet connection??

Nico
Nico
2 year before
Reply to  김문식

exactly!!

SwanDee
2 year before

Thanks for this useful information

Juan Carlos
1 year before

Any solution including 'restart your PC' or 'reinstall app' is just a temporary workaround. Anyny subyacent problems will still be there once your OS loads or the 'new' app loads previously stored settings


Submit Guest Post to FonePaw

Share Your Masterpiece on FonePaw

14
0
Would love your thoughts, please comment.x
()
x